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All sales will be shipped within 48 hours Monday - Friday. Shipping will have tracking provided and service will be through either USPS or UPS.
We offer FREE shipping on orders over $50, use code FREESHIPPING to redeem it!
Online Returns Our return policy lasts 30 days from date the buyer receives merchandise. If 30 days have passed from the date you received purchased merchandise, no refunds will be processed. Items identified as discounted from normal pricing, including but not limited to Clearance Rack specials, body products such as bath bombs, lotions, lip glosses, fragrances, and jewelry are not eligible for refund.
To be eligible for a return, your item and original packaging must be unused and in the same condition that you received it.
Please do not send your purchase back to the manufacturer. Send returns to us at Pink Julep Boutique US Highway 42, Prospect, KY 40059.
Buyer is responsible for all return shipping costs.
Refunds Once your return is received, inspected and approved, we will send you an email to notify you that your refund has been processed. We will also notify you if a refund is rejected due to merchandise being returned in unacceptable order.
For approved refunds, a credit will automatically be applied to your credit card or original method of payment within 3 business days of refund approval.
Once your return is received, inspected and approved, we will send you an email to notify you that your refund has been processed. We will also notify you if a refund is rejected due to merchandise being returned in unacceptable order.
Late or missing refunds Contact your credit card company. Credits usually occur in 2-10 days depending upon your institution. Exchanges We are unable to offer exchanges for Pink Julep online purchases. Our inventory sells quickly so the chances of items still being in stock for an exchange are slim.
Shipping To return your merchandise, mail returns to: Pink Julep Boutique, 13306 Us Highway 42, Prospect, Ky 40059
Buyer is responsible for paying shipping costs for returning merchandise. Shipping costs are non-refundable.
If you are shipping an item over $75, we recommend utilizing tracking services for the safety of your return.